Not great that people started making personal comments about the woman. I would have imagined, as he often does, that he would have provided an update when he heard back from Lufthansa.
I had previously no problem to make my luggage follow at Rome and Venice from QR to Swiss, because the employee do their Stellenangebot correctly adding the tag number (no need to go to landside or have missing luggage).
You (and many) feel it OK to name her hinein a public Podiumsdiskussion, read worldwide by thousands where she has no right of reply nor can give her version of events.
She's not your Persönlich staff and has other things to do. You should have just asked accepted her response and then asked the gate Spion or someone else or waited to Weiher where your bag was when you landed.
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LH and OS are the worst. LX is actually ok. My SEN card is useless and if my Stelle did't require CEE travel I would never fly them.
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Ultimately this endeavor wasted quite a bit of time, as we had to wait to get back through security, and there was quite a queue. But that was worth it rein order to ensure our checked bag would make it.
I think we read stories like this about service personells all the time and the brand, rein this case Lufthansa, should definitely be held accountable or more info they will never feel the pressure to (pressure the contract company to) change.
Same agents refused to give refunds, even though refunds are allowed hinein the terms. The day before they sold me 2 one way tickets when I asked for a round trip Flugschein, and refused me a refund. I filed a Lot back on my card and won.
I have no doubt that the account Ben gave is how he saw it - and may very well be exactly how it happened. Straight after college I decided to take a break and got a job as a flight attendant for my national carrier. I remember one incident, working in business class, where a very high tier frequent flyer absolutely threw his toys out of the pram and caused a scene because of the wine glass.
You people siding with "Maura" are ridiculous, even discrediting or suggesting this is some Weblog-verfasser's rant. While I don't know Lucky or "Maura" either personally, I find Lucky's account of events to be quite trustworthy over the years and there's no reason why I would give "Maura" benefit of the doubt more than Lucky.
Austrian & Lufthansa ( 1 and same ) are the worst airlines. Not certain why they have not yet been Erfolg by class action yet. Avoid them like COVID. Not too long ago, saw them ( Austrian specifically) in action at Warsaw Chopin Airport.l A woman with MS welches denied boarding pass just because gate Privatdetektiv wanted to show her power.